Service While You Wait!ec-blog-hours

While your car is being serviced, you can enjoy a comfortable & luxurious experience in our state-of-the-art dealership lounge where we have a cafe with a wide variety of food & drink options, TVs for your entertainment, and today’s top magazines to read. You can also visit our showroom floor to take a look at your next vehicle! Should you like to leave the facility but remain close to the dealership, the W&OD trail just steps away from our dealership for your enjoyment!

Close by we have Dulles Town Center Mall & One Loudoun for shopping, several restaurants, Regal Movie Theater, Top Golf and Redskins Park!

Shuttle Service   Monday – Friday 8:00am – 5:30pm (last shuttle leaves dealership at 5:30pm, scheduled trips till 6:00pm) Saturday 9:00am – 3:30pm

·        Offered within 15 miles of dealership, providing round-trip service if needed.

·        Service to Metro & Dulles Airport as needed


Amenities

We offer the Airport Valet Program that will transport our customers from our dealership to the airport.  We will service our customer’s car while they are out of town.  That way they are never without it when they need it.  We will even pick you up from the airport during business hours in the comfort of your own car.

Complimentary Car Wash  

A Sterling Exclusive

There is something about riding in a clean car. Whenever a customer brings their car in for service, we not only make sure it’s repaired correctly, but also provide a complimentary car wash. Car Wash is located in the back of the BMW Building

Credit Re-Establishment

Our Special Finance Division has financing programs to help you get behind the wheel.   We are dedicated to finding the vehicle financing for your situation

Mobile Assistance

Or in emergency situations, if you request to be towed to Sterling Motor Cars, we have a special arrangement with a towing company with over 200 trucks throughout the metro area to assist.  No two hour waits for our customers.

New Owner Event

Each quarter we host an event so we can get to know you better.  During the New Car Seminar, we share the latest innovations and improvements in the Sterling Motor Cars line-up of vehicles along with new programs and highlights to inform and educate.  Clients may also bring with them up to two couples as guests to enjoy refreshments that will be served.  We pick up the tab.

Free Local Courtesy Shuttle

Take advantage of our free local courtesy shuttle.  This shuttle will service an area within a 10 miles radius of the dealership.  When your vehicle is ready, we will bring the customer back.

Emergency Appointments

We offer immediate appointments for emergency situations.  These appointments will be offered at our discretion to ensure we provide the best service to our customers.

Wireless Internet and Phone

Free Internet Access, as well as complimentary phone service,  is available in our service waiting area.

Factory Trained Technicians

Our technicians and service advisors have a combined 170 years of experience and receive the most recent training and updates.  All repair work is performed by qualified, factory trained technicians who use the latest technology and know-how to truly restore our customer’s vehicles to its original factory condition.

Late Night and Early Bird Drop offs

Although we have extended service hours, it may not always be convenient for our clients.  We offer late night and early bird service which allows our customers to make an appointment and leave the keys in one of our secure drop boxes

Showrooms

5 separate showrooms in 4 locations (Sterling VA, Fort Washington, MD and National Harbor) in order to highlight our brands.

Service

Our Service Department houses 57 service bays and is manned by personable and friendly staff and technicians to will ensure vehicles stay and are restored into pristine condition.

Diversified Languages

Sterling Motor Cars is proud to be a diverse automotive business. The following is a list of the languages spoken and or written at our operations:

ASL (American Sign Language)

French
Lao
Russian
Arabic
German
Moroccan

Spanish
Chinese
Hindi
Mongolian
Swahili
Dari
Hungarian
Persian
Thai
Ewé
Korean
Punjabi
Tui
Farsi
Kurdish
Romanian
Urdu
Filipino


Cellular Charging Stations
Customer Service Kiosk
Laptop Work Stations
Sterling Supercars
Outdoor Waiting Area

BMW of Sterling, sterling motorcarsBMW of Sterling Exclusive 

BMW Genius Team

Geniuses are product expert who will assist you in finding the vehicle to suit your lifestyle and needs. The BMW Genius is specially trained to demonstrate and help you get familiar with all aspects of your BMW before, during, and after your purchase. LEARN MORE

Courtesy Vehicles

A Sterling Exclusive

We have one of the largest fleets of courtesy BMW and MINI loaner vehicles.

QMS Certified Dealer

QMS is a program adopted by the North American market from BMW’s European Quality Management System. The ultimate goal of this program is to create a system that eliminates unnecessary cost, increases the flexibility of the business and achieves an ever-stronger customer focus. This translates into a higher set of customer satisfaction standards. BMW of Sterling and MINI of Sterling certification demonstrates a higher standard in quality, our pledge to deliver the best service possible and our determination to maintain the highest level of customer satisfaction.

Certified Classic Cars Center

Today, there are over 300,000 BMWs assembled more than 20 years ago that are still on the road in the US. Across the country and around the world, BMW has established a network of select BMW Certified Classic Centers. BMW of Sterling’s Certified Classic Center uses only 100% Original BMW Parts and BMW approved equipment. All parts come with a two-year, unlimited mileage limited warranty.* Senior Technicians bring unparalleled knowledge and expertise, having received special factory training for BMW Classic vehicles. Technical and archival support from BMW Group headquarters in Germany assures that your Classic will always get the very best care available.

BMW of Sterling Certified Classic Center Dressed to Drive

A Sterling Exclusive

As an additional incentive to our clients with their purchase of a BMW vehicle from BMW of Sterling, we will provide them with a certificate toward a custom made suite through Tom James Company, world’s leader in custom made clothing.

BMW  Corporate Partnership

BMW Corporate Programs are exclusive pricing and service programs offered by BMW of Sterling  As an employee of a BMW/MINI Group Corporate Partnership, you can take advantage of the program discount pricing. MORE INFO

BMW Café

A Sterling Exclusive

Located in the BMW Building features a snack bar, complimentary coffee, large screen TVs, and magazines for reading. Complimentary Wi-Fi and laptop workstations ensure our client’s wait is as pleasurable and productive as possible.

Parts Boutique

Parts Boutique has genuine parts and accessories for your BMW, Rolls-Royce, MINI, Lamborghini, McLaren and Harley-Davidson.  BMW Parts Boutique is located in the BMW Building near the service lounge.  MINI, Rolls-Royce, McLaren, Lamborghini are located in the Pacific Building.  Harley-Davidson parts and accessories are in the Fort Washington Location


MINI, social, media, sterlingMINI of Sterling Exclusive

 MINI Corporate Partnership

BMW Corporate Programs are exclusive pricing and service programs offered by MINI of Sterling. As an employee of a MINI Group Corporate Partner, you can take advantage of the program discount pricing. MORE INFO

MINI of Sterling, BMW of Sterling


harley, davidson, motorcycle, washington, dc, fairfax, old glory,Harley-Davidson of Washington, DC Exclusive

 


Roll Royce Motorcars sterling, motor cars

 Roll-Royce Motor Cars Sterling Exclusive

Consultation Area

A Sterling Exclusive

Select the colors, textures, and style that inspire. Located in the showroom for Rolls Royce.

Zentrum Lounge

A Sterling Exclusive

Offering café-style seating, complimentary coffee product and the latest in industry trend magazines.  The Zentrum is located between the MINI and Luxury showroom in the Pacific Building.

Complimentary Refreshments  

A Sterling Exclusive

For those times when you have to wait, enjoy our complimentary coffee product or visit the BMW Café located within BMW of Sterling Building.


Lamborgini Sterling Exclusive

 

 

 

 


mclaren, sterling, ferrari, masarattiMclaren Sterling Exclusive

Please click to schedule

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HD authorized service, washington dc

BMW of Sterling

571-336-1220

MINI of Sterling

(877) 773-4232

Rolls-Royce

Motor Cars Sterling

571.434.1944

Harley-Davidson of

Washington, DC

(301)-248-1200

McLaren Sterling

(888) 657-1452

Lamborghini Sterling

(888) 347-7168

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